Inference Health

Turn every patient task into a completed conversation.

Inference Health reaches patients across voice, SMS, and forms to collect information, coordinate next steps, and keep working until the task is complete or escalated.

Trusted by leading healthcare teams across Canada

Optimal
KMH Cardiology Centres
Pace Cardiology
Unify Health
01

Meet patients on the channel the task requires.

Use voice, SMS, forms, and staff-assisted conversations as coordinated parts of one patient workflow.

  • Support inbound and outbound work
  • Use the right channel for each step
02

Carry context across the entire task.

Keep the patient, workflow, prior attempts, responses, and next action connected so every interaction can move forward.

  • Continue instead of starting over
  • Use structured answers in the next step
03

Bring staff in without losing the thread.

When a workflow reaches an exception or needs human judgment, Inference Health routes it with the history and context already assembled.

  • Escalate using configured rules
  • Keep the patient from repeating information

Built around the way your team operates.

  • One workflow across channels

    Voice, SMS, forms, and inbox work from the same task and patient context.

  • Persistence with a clear end state

    Continue configured outreach until the task is completed, declined, or escalated.

  • Designed around the patient

    Make the next step clear while preserving an easy path to a person when needed.

Everything needed to move the workflow forward.

Give your team back its time

Bring us one high-friction workflow. We will show you how Inference Health can take it from intake to completion.